Return Policy

Your Satisfaction Matters!

If something isn’t right with your purchase, returning your item is easy.

30-Day Return Window

You have 30 days from delivery to request a return.

Return Conditions

Item must be unused, unassembled, and in its original packaging with all parts included.

Non-Returnable Items

Sale items, gift cards, and personalized products cannot be returned.

Damaged or Defective Items

Contact us within 48 hours of receiving a damaged/defective item. We’ll arrange a replacement or refund, covering return shipping.

Exchanges

Currently, we don’t offer exchanges. If you wish to exchange an item, you can return it for a refund and place a new order

How to Return

Contact us at contact@candpro.com or call +1 313 913 1624 to start the return process. For non-defective returns, you’ll cover shipping.